Terms & Conditions / Cookie Policy

These terms and conditions apply to all sales from Jackson Woodturners Ltd and also for the use of the websites; www.jacksonwoodturners.co.uk and www.stairpartsonline.co.uk. By accessing either website and/or placing an order with Jackson Woodturners Ltd, you agree to be bound by these terms and conditions. Using these websites also indicates that you accept these terms and conditions.

www.jacksonwoodturners.co.uk and www.stairpartsonline.co.uk websites are operated by:

Jackson Woodturners Ltd.
Company number: 09149121
VAT registration number: 193841480

We are a member of the following trade associations: British Hardware Federation

Contact Details

General email: [email protected] or [email protected]

Telephone: 0114 272 1228

Fax: 0114 272 1228

1. Introduction

We may revise these terms and conditions at any time by updating this posting. You should check these websites from time to time to review the then current terms and conditions, because they are binding on you...

2. Ordering from Us

You are deemed to place an order with us by ordering via our online checkout process...

• Where goods are not available
• Where we cannot obtain authorisation for your payment
• If there has been a pricing or product description error

3. UK Delivery

For our purposes the UK includes England, Scotland and Wales...

Force Majeure – The Company shall not be liable for failure to deliver the Goods for any reason whatsoever outside reasonable control...

4. Pricing

All prices are exclusive of VAT or any other sales tax and are subject to variation...

5. Cancellation and Returns Policy

If you wish to cancel your order:

• You can notify us by email or telephone before dispatch
• Cancelled orders after dispatch will be refunded less delivery charge
• Made to order items cannot be refunded

Returns must be within 30 days, unopened and in original condition...

6. Licence

You are permitted to print and download extracts from these websites for personal use under certain conditions...

7. Service Access

While we endeavour to ensure these websites are normally available 24/7, we will not be liable if they are unavailable...

8. Visitor Material and Conduct

Other than personally identifiable information, any material you post will be considered non-confidential...

9. Links to and from Other Websites

Links to third-party sites are provided for convenience only...

10. Disclaimer

The information on these websites is provided “as is” without warranties...

11. Liability

We and our affiliates exclude liability for any direct, indirect or consequential losses...

12. Governing Law and Jurisdiction

These terms shall be governed by and construed in accordance with English law...

13. Miscellaneous

You may not assign, sub-license or otherwise transfer your rights under these terms...

Cookies Guide / Cookies Policy

When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer...

Cookies are perfectly safe and almost all browsers enable them by default. You may disable them, but this will reduce your ability to shop online with us.

A cookie is a simple text file unique to your browser that allows websites to remember preferences or what’s in your shopping basket.

Disabling cookies will prevent purchases through our websites.

Recent EU legislation requires websites to provide clear information about cookies. We want to ensure you are fully aware of their use on our site.